Bank of Khyber Jobs – Head Software Development & Service Quality

September 2025

What the Role Is About

The Head of Software Development & Service Quality is a senior position in the IT/Software/Quality assurance domain. The role generally involves:

Overseeing software development operations, including planning, execution, and delivery of software projects.
Maintaining and improving service quality, which may include supervising QA / testing, monitoring service performance, ensuring compliance with internal policies and external regulation.
Coordinating between departments (e.g. development, operations, support) to ensure that software and services meet business needs and quality standards.
Leading a team of engineers, QA specialists, service quality analysts, etc.
Possibly responsible for defining quality metrics, implementing best practices and continuous improvement in software processes.

Key Requirements & Qualifications

While the exact specification may vary, common requirements for such a position at the Bank of Khyber include:

A strong educational background — likely at least a Bachelor’s degree in Computer Science, Software Engineering, or a related field. Advanced degree may be preferred.
Significant experience in software development (architecting, coding, delivery) and proven track record in ensuring service/quality assurance.
Leadership / managerial experience — leading teams, managing multiple projects.
Familiarity with relevant tools & technologies (e.g. modern development frameworks, automated testing, DevOps practices, performance monitoring).
Good communication and stakeholder management skills.
Understanding of banking / financial services domain is a plus.

Important Details / Timeline

The job is listed under Bank of Khyber (BoK) website under Careers.
Some sources had indicated deadlines in early to mid-September 2025. E.g. several job announcements have “Last Date to Apply: September 6, 2025” for certain positions.
It’s possible that the posting may get extended or reopened, but don’t assume—verify via official site.

How to Apply Online — Step by Step Guide

Here’s how you can apply for the “Head Software Development & Service Quality” position through the Bank of Khyber careers portal:

Visit the official Bank of Khyber Careers page
Go to the BoK website and click on Careers. For example: www.bok.com.pk/careers
Look for the relevant job listing
- Search for “Head – Software Development & Service Quality” or similar title under the IT / Software Development / Service Quality department.
- Make sure the location, job level, and responsibilities match what you are expecting.
- Check the closing date for that specific posting; sometimes deadlines vary.
Read the full job description
- Note the qualifications required (education, experience).
- Check responsibilities, skills, and any preferred attributes.
- Ensure you meet the minimum eligibility.
Prepare your documents
- Your updated CV / resume highlighting relevant experience (software development, quality assurance, leadership).
- Cover letter (if required) explaining why you are suitable for the role.
- Any additional documents referenced in the job ad (certificates, transcripts, portfolio, references).
Submit your application via the portal
- On the job listing page, there should be an “Apply Now” or similar button.
- You’ll likely be asked to register or login if you have not already.
- Fill out all required fields (personal info, educational background, work experience).
- Upload your CV, cover letter, and other docs.
Review before submitting
- Double-check all your entries (no typos, correct dates, roles etc.).
- Ensure attachments are correct and legible.
- If there are optional questions/essays, answer them clearly and concisely.
Submit and save proof
- After you hit “submit,” you should receive a confirmation (on-screen or via email).
- Save or take a screenshot of the confirmation.
- Keep track of the date you applied and the job title.
Follow up
- If contact info is provided, note it for any inquiries.
- Sometimes checking your email spam folder is useful in case confirmation gets filtered.

Tips to Increase Your Chances

Tailor your CV and cover letter to emphasize your QA / service quality and leadership experience.
Use specific examples (projects, metrics) to demonstrate your software delivery and quality achievements.
Highlight any experience in banking/finance if you have it.
If you have certifications in quality, project management, Agile, etc., include them.
Be mindful of formatting & presentation—clear, professional, and error-free documents always help.